Every custom piece is created through a thoughtful, collaborative process designed to feel personal, transparent, and effortless from beginning to end.
1. Complete the Form
To begin, please fill out the custom questionnaire above. Once submitted, you will be contacted within two days to discuss next steps and determine whether your project is a good fit, and discuss your vision, timeline, design preferences, and any important details about the process.
2. Deposit & Project Confirmation
If we decide to move forward, you will receive a link for either a non-refundable $300 deposit or the full project amount, depending on the scope of the piece. The deposit covers initial design development and/or gemstone sourcing, and will be applied toward the final cost of your custom piece.
3. Final Approval & Payment
Once your final design is approved, you will receive a link for the remaining balance, less the initial deposit.
4. Creation & Completion
Your piece will then move into production. Custom orders typically require a minimum of 4 to 6 weeks from final design approval to completion, though timelines may vary depending on the complexity of the project.
Please note that all custom and customization orders are final sale.